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Excellent organisation; everything went very well, with a few remarks:

Extra baggage allowance was not shown on the ticket but I had confirmation (no problem except on the return leg; automatic bag drop was not possible but we were helped kindly).

Car hire: they wanted to charge £640 for fuel and various insurances; resolved. We paid £300 for insurance and an additional driver. The best-parking fee (~£56) was not explained — never mind!

Fairmont: everything great, but rooms faced the entrance and were noisy every day — not a big issue.

We are very satisfied and will return without hesitation!

Remember: Ryder Cup in Ireland — we are very interested in a full package (one Ryder Cup day, otherwise golf in Ireland).

Nous avons, comme chaque année, passé une excellente semaine. Merci, à l'année prochaine.

Good evening Carina and Raphael,

As every year we had an excellent week.

Thank you, see you next year.

Didier COMBARIEU

Ratings: FEEDBACK-FORMULAR Ref. Nr.: 7810 Bitte ersetzen Sie die: 0; mit einer Punktzahl von: 1; bis 5. Klassifikation:: 5; – Ausgezeichnet,: 4; – Sehr Gut,: 3.

Lieferant Punktzahl Bed & Breakfast (Scotland)

Ratings: Castle Stuart Golf Links: 5; Fortrose & Rosemarkie Golf Club: 4; Spey Valley: 4.

Allgemeiner Kommentar über die Reise:

Ihre erbrachten Leistungen vor allem die Unterkünfte entsprachen bei weitem nicht unseren Erwartungen. Wir haben schon viele Golfreisen in den verschiedensten Ländern unternommen und besitzen daher ein gute Einschätzung was Preis-Leistung anbelangt. Ich werde daher ihr Reisebüro sicher nicht weiterempfehlen.

Positiv zu vermerken ist , dass die Organisation (Taxi, Golfplatz) sehr gut funktioniert hat.

Mit freundlichen Grüßen Reinhard Bischel

GOLF TRAVELLERS AGENCY Kinfern, Kincaple, St Andrews, KY16 9SH Limited Company No. SC 350456 / VAT No. 993393176 Tel: 0044 (0) 1334 850 030 / Fax: 0044 (0) 1334 800 490 / info@standrewsgolfexperience.com / www.standrewsgolfexperience.com

Despite fairly mild weather, we greatly enjoyed the trip and have already recommended it to friends.

I would like to mention a few small things:

Isaacs Hotel in Cork. The hotel was excellent.

Eccles Hotel. The room view over a garage roof was modest. We would have liked to pay a little more for a sea view.

Smugglers Inn is very simple but beautifully located. The food is excellent too. A very good destination, recommended.

Ashe Hotel: Very friendly staff. That stands out. Also highly recommended.

Vaughans Lodge. Great too. Unfortunately the restaurant was closed on Sunday.

Hillside Lodge B and B: A simple, interesting house. Friendly people.

Skylon Hotel. Unfortunately a little far from the centre, but at least easy to reach by public transport.

We also appreciated that you sent us restaurant recommendations without any problem. Thank you!!!

Esther Marbet

Trip reference: evaluation form.

Please replace “0” with a score from 1 to 5. Rating: 5 – Excellent / 4 – Very good / 3 – Good / 2 – Average / 1 – Poor. Please use the grey fields to enter your information.

Suppliers:

Note: Crail Balcomie

Ratings: Eden Course (St Andrews): 3; Elie: 5; Kittocks Course: 5; The Bank Hotel (Ansruther): 4.

Your comments:

Prestation globale ok - golfs exceptionnels CRAIL, ELIE, KITTOCKS (sauf accrochage avec des caddies de l'Eden Course, plus préoccupés de leur pourboire de fin de partie que du respect de l'étiquette) - transferts ok, à l'heure - hôtel ok à l'exception des chambres sur rue (demande initiale sur port exclusivement) et une donnant sur cuisine du restaurant (odeur durant tout le service et extérieur sale); nuisances sonores le week-end pour les chambres sur rue. - village très sympa avec restaurants variés - rappel pour les joueurs de septembre: chambres sur port 19A, 19C, 5, 7, 8

GOLF TRAVELLERS AGENCY Kinfern, Kincaple, St Andrews, KY16 9SH Limited Company No. SC 350456 / VAT No. 993393176 Tel: 0044 (0) 1334 850 030 / Fax: 0044 (0) 1334 800 490 / info@standrewsgolfexperience.com / www.standrewsgolfexperience.com